1.  All consultations are performed by a Regulated Canadian Immigration Consultant Simran Arora or her delegates upon receipt of the signed Initial Consultation
Agreement.

2.  The time limit of the consultation depends on the type of consultation (30 mins,
60 mins, 90 mins, or 120 mins.

3.  We will not answer any unrelated follow-up questions after the consultation.

4.  Recording of the consultation is not authorized.

5.  Cancelation or rescheduling of the appointment must occur at least 24 hours prior to the appointment.

6.  Appointments canceled and/or rescheduled later than 24 hours in advance will not be fully refunded.

7.  Clients who are more than 15 minutes late for their appointment will not be refunded. The appointment will be canceled if the client is more than 15 minutes late without reasonable notice.

8.  By booking an appointment customer agrees to provide only genuine and truthful information.

9.  If the Immigration Consultant does not attend, due to illness or emergency, the consultation will be rescheduled at the Customer’s convenience within the available hours, at no additional cost to the client